Privacy policy

Your privacy matters to us. This policy explains what information we collect when you visit dressto.com, how we use it, and the choices you have. We've kept it as clear and human as possible — no legalese.

Who we are

The Dress To website (dressto.com) is owned and operated by DRESS TO CLOTHING BOUTIQUE RIO LLC, a Florida limited liability company located at 19 W Flagler St. #402, Miami, FL 33130, USA.

Throughout this policy, "we," "us," and "Dress To" mean DRESS TO CLOTHING BOUTIQUE RIO LLC. "You" means anyone who visits or shops at dressto.com.

Who this policy is for

Our website is intended for adults 18 years or older. We don't knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact customerservice@dressto.com and we'll delete it.

What information we collect

We only collect what we need to give you a great shopping experience. That includes:

Information you give us directly:

Name, email address, phone number, and shipping/billing addresses
Payment information (processed securely through Shopify Payments — we never see or store your full card number)
Order history and preferences
Account credentials (if you create an account)
Any messages you send our customer care team

Information we collect automatically:

IP address and approximate location
Browser type, device type, and operating system
Pages you visit on our site and how you got there
Cookies and similar tracking technologies (more on this below)

Information from third parties:

If you sign in using social media (Facebook, Google, etc.), we receive basic profile info you've authorized
Analytics data from services like Google Analytics
Fraud prevention data from payment processors

How we use your information

We use your information to:

Process and ship your orders
Handle returns, exchanges, and refunds
Provide customer support
Send order confirmations, shipping updates, and account notifications
Send marketing emails (only if you've subscribed — you can unsubscribe anytime)
Personalize your shopping experience and product recommendations
Improve our website, products, and services
Prevent fraud and protect our site's security
Comply with legal obligations

Who we share your information with

We don't sell your personal information — ever. We do share it in specific situations with trusted partners who help us run our business:

Shipping carriers (USPS, UPS, etc.) — to deliver your orders
Payment processors (Shopify Payments, PayPal, Apple Pay, etc.) — to process transactions securely
Technology providers (Shopify, email platforms, analytics services) — to operate our site
Marketing partners — only with your consent, for advertising and remarketing
Fraud prevention services — to keep transactions safe
Legal authorities — when required by law, court order, or to protect our rights and safety

If our business is ever acquired, merged, or restructured, your information may be transferred to the new entity — but the same privacy protections will continue to apply.

Your rights and choices

You have control over your information. At any time, you can:

Access the personal data we hold about you
Correct inaccurate or outdated information
Delete your account and personal data (with some exceptions for legal record-keeping)
Opt out of marketing emails by clicking "unsubscribe" in any email we send
Disable cookies through your browser settings (see below)
Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, email customerservice@dressto.com. We'll respond within 30 days. Depending on where you live (California, EU, etc.), you may have additional rights under local law — we honor those, too.

How we protect your information

All transactions on dressto.com are encrypted with SSL
Payment data is handled by PCI-compliant processors — we never see your full card number
Access to customer data is limited to authorized employees who need it for their work
We use industry-standard security software, monitoring, and backups

If a data breach ever affects your personal information, we'll notify you and the relevant authorities promptly, as required by law.

How long we keep your information

We keep your information for as long as your account is active and for a reasonable period after, in order to:

Handle returns, exchanges, and customer service inquiries
Comply with tax, legal, and accounting obligations
Resolve disputes and enforce our agreements

Typically, we retain account and order data for up to 6 years after your last activity. You can request earlier deletion at any time (subject to legal record-keeping requirements).

Cookies and tracking

Cookies are small files stored on your device that help websites remember you. We use them to:

Keep you logged in and remember your cart
Save your language and region preferences
Understand how visitors use our site (analytics)
Show relevant ads on other websites (remarketing)

You can manage or disable cookies in your browser settings. Note: disabling cookies may break some features of the site (like keeping items in your cart).

Third-party links

Our site may link to other websites (Instagram, blog partners, etc.). We aren't responsible for their privacy practices — please review their policies before sharing information.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be posted on this page with the "last updated" date. If we make significant changes, we'll let you know via email or a notice on our site.

Governing law

This Privacy Policy is governed by the laws of the State of Florida, United States. Any disputes will be resolved in the state or federal courts located in Miami-Dade County, Florida — but we'll always try to resolve things directly with you first.