Shipping policy

At Dress To, we ship worldwide from our warehouse in sunny Miami. Orders are processed within 1 business day (Monday–Friday). Delivery time depends on your destination and the shipping method you select at checkout.

Shipping to Brazil? Please shop at our Brazilian site, dressto.com.br, for local pricing and support.

Shipping methods

Available options depend on your delivery country. Rates are calculated at checkout based on your address and the items in your order.

Within the United States

USPS Ground Advantage: typically 2–5 business days
USPS Priority Mail: typically 2–3 business days
USPS Priority Mail Express: typically 1–2 business days
FedEx Home Delivery: typically 2–5 business days
FedEx 2Day: typically 2 business days
FedEx Standard Overnight: typically 1 business day

International

DHL Express Worldwide: typically 3–7 business days depending on destination

You'll always see the final shipping cost before you pay. International prices adjust to your local currency at checkout.

Free shipping

Enjoy free standard shipping on all U.S. orders over $150. The discount applies automatically at checkout, no code needed. International orders ship at calculated DHL rates.

Customs, duties, and taxes

For orders shipping outside the United States, customs duties, taxes, and other import fees may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in the shipping cost or order total at checkout.

If you're unsure about your country's import policies, check with your local customs office before ordering.

Tracking your order

You'll receive a confirmation email with a tracking link as soon as your order ships. You can also sign in to your account and click My Orders to view tracking.

If you haven't received shipping confirmation in what feels like too long, email customerservice@dressto.com with your order number.

Delivery issues

Damaged on arrival: email customerservice@dressto.com with your order number and clear photos of the issue. We'll make it right.
Tracking says delivered but you don't have it: check with neighbors, building management, or your local carrier first. If you still can't locate the package, contact us and we'll help file a claim.
Lost in transit: if tracking hasn't updated in a while, email us and we'll investigate with the carrier.
Held at customs: international shipments may occasionally be delayed at customs. Contact your local customs office with your tracking number to resolve. We're happy to provide additional documentation if needed.

Address changes

We process orders fast, so the window to edit a shipping address is short. Please email customerservice@dressto.com as soon as possible after placing your order if you need to update the address.

If an order is returned to us because of an incorrect address, we'll reach out to arrange reshipment. Reshipment fees may apply for international orders.